Resource LibraryNot Categorized

5 Brands That Deliver Exceptional Customer Experiences with Social Messaging
Web Care Superstars Hero

There is a fine line between a frustrating customer experience that damages your brand reputation and an excellent customer experience that creates loyal brand advocates. This guide examines five brands that have successfully adapted their customer experience to meet the expectations of a new generation of customers:

  1. Stylish European eyewear brand Odette Lunettes has a vision for more personalized customer experiences

  2. Leading insurance company AXA gets personal with customers through WhatsApp

  3. Belgian bank Argenta creates valuable personal experiences to delight customers

  4. Education platform Aprende Institute enhances learning experiences through social messaging

  5. Uber subsidiary Careem centralizes its digital messaging to provide a seamless omnichannel experience

Download your resource now

Share This:

Related Resources

owly asset not found
Case Studies

Penn Mutual Case Study page

With a content studio and library of pre-approved content, Penn Mutual helps time-strapped 
financial professionals deliver more value to clients
owly asset not found
Case Studies

British Museum Case Study Resource

With a social media strategy focused on engagement and customer experience, 
the Museum has grown its social audience faster than its peers
IAG Case Study Resource Image
Case Studies

IAG Case Study Resource Content

The insurance leader arms reps with social media technology, content, and training to engage broker audiences in an authentic way
Get the training you need to grow your career