5 Steps to Delivering a Strong Customer Care Plan

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Nancy Louka
Strategic Account Director ANZ, Hootsuite
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Does your company claim that your “customers come first?” Good! They should.

To help you practice what you preach, we’ve put together five social customer care steps. Keeping customers happy is important for many reasons—one being it’s one of the most effective ways to boost your business’s bottom line.

In this webinar, experts in customer care explain why delivering world-class customer care needs to be a core part of your marketing strategy.

What You’ll Learn:

  • How to deliver great service on the channels your customers prefer

  • How to support your customers at every step of their journey

  • How to use messaging data and insights to create value across your organization

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  • Anz Only Nancy Louka Headshot

    Nancy Louka

    Strategic Account Director ANZ, Hootsuite
  • Anz Only Anya Slowenko Headshot

    Anya Slowenko

    Marketing Strategist, ANZ, Hootsuite

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