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Social Intelligence Briefing

COVID-19’s Impact on Customer Engagement

With the world in self-quarantine, social media usage has dramatically increased. But has that translated into more traffic for brands? Should you pause your paid social campaigns? And how should you adapt your playbook to fit these changing times?

Download our data-backed intelligence briefing, with a quick analysis of what's changed with customer behavior over the last few weeks. This presentation is a snapshot of how digital organizations are responding to the crisis, adapting their playbooks, and retaining customer relationships.

You’ll discover how digital organizations are:

  • Responding to the COVID-19 crisis

  • Adapting their customer engagement playbooks

  • Retaining customer relationships

Download your resource now

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